Shipping
Where is my order shipped from?
All orders are shipped from our distribution centre in Auckland, New Zealand.
At this stage we are an online store only and do not have any physical stores
How long will it take for my order to be dispatched?
In-stock items:
In-stock items are usually shipped within 1-3 business days of receipt of your order. Please note processing times may be extended by up to 5 days during busy periods such as new product releases or sales.
Pre-order items:
Ship dates vary between products as we often have several shipments on order with differing arrival dates. You can find the expected ship date for each preorder product on the product page above the Preorder or Add to Cart button.
How long does shipping take?
New Zealand
Note, timeframes listed below do not include order processing time (outlined above)
- North Island: Target 1-3 business days (+2 days for rural)
- South Island: Target 2-4 business days (+2 days for rural)
Australia
Note, timeframes listed below do not include order processing time (outlined above)
- Economy tracked post - Target 3-6 working days
- Tracked courier - Target 2-3 working days
United States, Canada, United Kingdom, Ireland, Italy, France, Germany, Netherlands, Switzerland, Denmark, Sweden
Note, timeframes listed below do not include order processing time (outlined above)
- Economy Tracked Post (target delivery timeframe 6-13 working days)
All other countries
Please contact us for pricing to ship to other countries not listed above